Approximately 14,000 Gateway lithium-ion battery packs are recalled due to a potential fire hazard. The battery packs can overheat, causing a fire hazard. Please note: this recall is not an internal battery cell defect.
To date, Gateway has received four reports of the battery packs overheating, one incident included minor property damage. No injuries have been reported.
The recalled batteries are identified by part numbers 6500760 or 6500761. The part number and “made by SMP” are printed on the labels located on the bottom of the battery pack.
The computers containing the batteries were sold through Gateway’s professional and direct distributors and Gateway Country stores nationwide from May 2003 through August 2003. The computers with these batteries sold for between $1,200 and $2,400 and individual batteries sold for between $60 and $90.
If you have one of the recalled battery packs, you should contact Gateway for a free replacement battery and stop using the recalled battery immediately. Consumers can safely use the notebook by turning the system off, removing the battery pack and using the AC adapter and power cord to power the system until they receive the new replacement battery.